Dell News Stories

Saleh to Forfeit Gains From Insider Trading

rsillman — Wed, 06 Jan 2010 10:19:21 -0500

Reza Saleh, an employee of H. Ross Perot's investment firm who was charged with insider trading, agreed to forfeit $8.6 million in profits to settle with securities regulators.

European Commission Criticized for Evidence Gathering in Intel Case

rsillman — Wed, 18 Nov 2009 12:32:59 -0500

The European Union ombudsman on Wednesday criticized the antitrust inquiry that led to a €1.06 billion fine against Intel, saying investigators failed to note statements that might have been relevant to the U.S. chip maker’s case.

The ombudsman, P. Nikiforos Diamandouros, said investigators for the European Commission failed to record in their official minutes a meeting they held in August 2006 with a senior executive for Dell, the computer maker, even though the meeting focused on the central allegations in the case.

“This constituted maladministration,” he said.

Cuomo Files Federal Antitrust Lawsuit Against Intel

rsillman — Wed, 04 Nov 2009 13:42:52 -0500

Following the lead of foreign regulators, New York’s attorney general, Andrew M. Cuomo, filed a federal antitrust lawsuit Wednesday against Intel, the world’s largest chip maker.

Dell says it will pay back local incentives

pbjork — Fri, 23 Oct 2009 14:27:00 -0400

Dell Inc. has said in writing that it will pay back $26.5 million in local incentives by mid-February.

Allen Joines, the mayor of Winston-Salem, said yesterday that Dell reconfirmed a pledge that it made Oct. 7 -- shortly after announcing it was closing its desktop-assembly plant in Forsyth County in January and eliminating 905 jobs.

U.S. Begins Antitrust Inquiry of I.B.M.

rsillman — Wed, 07 Oct 2009 13:45:37 -0400

The Justice Department has started a preliminary investigation into whether I.B.M. has abused its monopoly position in the market for mainframe computers, which remain vital to many of the world’s largest businesses. This month, antitrust regulators at the Justice Department began seeking information about I.B.M.’s business practices from companies that compete with I.B.M. in the market for large computer hardware and software, people who had been contacted in the inquiry said.

Dell earnings fall 23% as corporate sales weaken

pbjork — Fri, 28 Aug 2009 10:23:27 -0400

SAN FRANCISCO (MarketWatch) -- Dell Inc. on Thursday reported a fiscal second-quarter profit that fell 23% from a year ago as sales fell across all of its business areas, and the computer giant also gave mixed signals about its outlook for the rest of the year.

Dell said it earned $472 million, or 24 cents a share, on revenue of $12.76 billion. During the same period a year ago, the computer-industry giant earned $616 million, or 31 cents a share, on $16.4 billion in sales.

Washington Watchdog Takes On Dell

pbjork — Tue, 25 Aug 2009 10:15:37 -0400

A Washington watchdog group that promotes ethics and accountability in government and public life is setting its sights on computer manufacturer Dell. Citizens For Responsibility and Ethics in Washington filed a complaint with District of Columbia Attorney General Peter Nickles on Monday asking for an investigation into why the Austin, Texas-based Fortune 500 company reportedly refused to honor its next-day service warranty, which guarantees on-site response. The victim of the alleged breach of contract: CREW Executive Director Melanie Sloan.

Dell accused of not honoring next-day warranty

pbjork — Mon, 24 Aug 2009 14:16:38 -0400

A group that calls itself the Citizens for Responsibility and Ethics in Washington (CREW) has publicly accused computer maker Dell of dishonest business practices, by not honoring its advertised next-day parts and labor warranty. CREW has created a website dedicated to its cause and has asked all Dell customers who have experienced similar problems to speak out against the PC maker. At the same time, CREW has complained to the DC Attorney General.

Dell accused of "dishonest business practices"

pbjork — Mon, 24 Aug 2009 11:34:11 -0400

Hardware giant Dell is being accused of engaging in dishonest business practices by an outfit called Citizens for Responsibility and Ethics in Washington (CREW).

CREW has set up a site called DELLception.org and has also sent a complaint to the DC Attorney General after one of its directors, Melanie Sloan, claimed Dell had refused to honor its next day parts and labor on site warranty.

CREW Launches DellCeption.org and Files Complaint with D.C. Attorney General Against Dell

pbjork — Mon, 24 Aug 2009 09:13:35 -0400

Washington, D.C. – Today, Citizens for Responsibility and Ethics in Washington (CREW) launched a new site - DELLception.org -- targeting Dell, Inc. for misleading and deceptive business practices. CREW’s goal is to bring greater public awareness to Dell’s refusal to keep its promise of “Next Day Service” to its customers.

Apple beats HP, Dell in customer satisfaction

pbjork — Tue, 18 Aug 2009 12:11:14 -0400

Apple Inc. still tops customer satisfaction polls for personal computers, according to the latest American Customer Satisfaction Index, a national economic indicator of customer evaluations of products and services

The index, produced by the University of Michigan’s Ross School of Business in partnership with the American Society for Quality, shows that Cupertino-based Apple (NASDAQ:AAPL) dipped slightly by 1 percent to 84 on a scale of 100, but the decline did little to hurt the large lead Apple has enjoyed for six straight years over Windows-based manufacturers.

Attorney General Announces $3.35 Million Multi-State Settlement With Dell For Customer Service Failures

pbjork — Mon, 12 Jan 2009 15:13:52 -0500

Connecticut Attorney General Richard Blumenthal today announced a $3.35 million settlement between 34 states -- led by Connecticut and Washington -- and Dell, Inc. and Dell Financial Services, LLC for allegedly misleading consumers about financing terms, warranties and rebates.

Texas-based Dell and Dell Financial Services, a subsidiary, have agreed to pay $1.5 million into an account for consumer restitution. Consumers have 90 days to file claims with their respective states.

Dell Multi-State Agreement

admin — Mon, 12 Jan 2009 13:57:01 -0500

In a January 2009 settlement with 34 state Attorneys General Dell agreed to pay $3.35 million to resolve allegations of deceptive advertising and its failure to honor its warranties.

Read the settlement below.

Dell Settles With States Over Financing Claims

pbjork — Mon, 12 Jan 2009 10:29:58 -0500

SEATTLE - Dell Inc. said Monday it has agreed to a legal settlement with states that claimed the computer company made misleading financing and service offers to PC buyers.

Dell will pay $3.85 million to at least 46 states participating in the settlement. A portion of the money will be used to reimburse states for legal costs.

Shares of Dell dropped 47 cents, or 4.2 percent, to close at $10.65.

Court Finds Dell Guilty of Fraud

admin — Tue, 27 May 2008 14:20:36 -0400

Dell was found guilty on Tuesday of fraud, false advertising, deceptive business practices and abusive debt collection practices in a case brought by the New York attorney general.

The Albany County Supreme Court found that Dell deprived customers of technical support that they bought or were eligible for under warranty in several ways, including by requiring people to wait for very long times on the phone, repeatedly transferring their calls and frequently disconnecting their calls.

NY judge says Dell Inc. misled customers

pbjork — Tue, 27 May 2008 11:32:31 -0400

ALBANY, N.Y. — A New York judge concluded Tuesday that Dell Inc. engaged in repeated false and deceptive advertising of its promotional credit financing and warranties.

State Supreme Court Justice Joseph Teresi ordered the computer retailer to more clearly disclose that most customers don't qualify for free financing or get "next day" repair service.

"It appears likely that there are many more New York consumers who are entitled to restitution who are not included in the complaints," Teresi wrote.

Dell NY Court Opinion

admin — Fri, 23 May 2008 14:59:03 -0400

A New York judge ruled against Dell, saying the computer maker was guilty of fraud, false advertising, deceptive business practices and abusive debt collection.

Supreme Court, Albany County, New York.
PEOPLE of the State of New York by Andrew M. Cuomo, Attorney General of the State of New York, Petitioner,

DELL, INC. and Dell Financial Services, L.P., Respondents.
No. 3778-07.

May 23, 2008.

(Read the full PDF below)