D.C. Attorney General Peter Nickles Responds to CREW's Complaint Against Dell

CREW received the following letter from D.C. Attorney General Peter Nickles in response to CREW’s complaint regarding Dell’s refusal to honor its “Next Day Service” warranties. CREW is especially disappointed that Attorney General Nickles has chosen not to investigate Dell in light of the fact that Dell entered a January 2009 settlement with 34 state Attorneys General in which the company agreed to pay $3.35 million to resolve allegations of deceptive advertising and its failure to honor its warranties.