Topic “Consumer Fraud”

Today's special: fish with extra ice

March 31, 2010

An investigation in 17 states shows that the companies that package and weigh frozen seafood are doing so in a way that frequently rips off American consumers. The U.S. Food and Drug Administration is reviewing the findings of its investigation and may take formal action. The Chicago Tribune reports:

FTC pushes back on improper debt-collection tactics

March 26, 2010

In this recent op-ed, former Labor Sec. Robert Reich noted that by the end of last year, Americans' consumer debt averaged $43,874 per person. Many companies have tried to earn profits by collecting portions of that debt, and -- in the process -- some debt collectors have engaged in illegal or unethical practices.

Dell says it will pay back local incentives

By Richard Craver
Winston Salem Journal

Dell Inc. has said in writing that it will pay back $26.5 million in local incentives by mid-February.

Allen Joines, the mayor of Winston-Salem, said yesterday that Dell reconfirmed a pledge that it made Oct. 7 -- shortly after announcing it was closing its desktop-assembly plant in Forsyth County in January and eliminating 905 jobs.

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Dell's "Next Day" Service Warranties - More Like Next Week? Next Year?

June 30, 2009

Submitted by Liz Hancock

According to its website, “Dell puts you back to work fast.” Many customers discovered that’s not exactly true when their Next Day Service warranties, which had guaranteed a “Next Business Day On-site Response Service,” failed to deliver not only the next day but sometimes weeks or even a year after the supposed next day.