Dell, several former executives, and its founder, Michael S. Dell, agreed Thursday to pay more than $100 million in penalties to settle charges of disclosure accounting fraud filed by the Securities and Exchange Commission.
Read the entire story »Dell Inc. has said in writing that it will pay back $26.5 million in local incentives by mid-February.
Allen Joines, the mayor of Winston-Salem, said yesterday that Dell reconfirmed a pledge that it made Oct. 7 -- shortly after announcing it was closing its desktop-assembly plant in Forsyth County in January and eliminating 905 jobs.
Read the entire story »Federal Computer Week reports the merger between Dell, Inc. and Perot Systems might have something to do with government contracting. Dell already raked in $1.2 billion in federal sales in fiscal year 2008 and apparently Perot Systems has an even “larger presence” in Washington. Ross Perot, Jr., chairman of Perot Systems, wasn’t shy about calling the federal government a “big, big target.”
Let’s just hope the government doesn’t overpay for useless next day service plans.
CREW received the following letter from D.C. Attorney General Peter Nickles in response to CREW’s complaint regarding Dell’s refusal to honor its “Next Day Service” warranties. CREW is especially disappointed that Attorney General Nickles has chosen not to investigate Dell in light of the fact that Dell entered a January 2009 settlement with 34 state Attorneys General in which the company agreed to pay $3.35 million to resolve allegations of deceptive advertising and its failure to honor its warranties.
Washington, D.C. - Today, Citizens for Responsibility and Ethics in Washington (CREW) filed an administrative appeal of the initial decision of the Federal Trade Commission (FTC) to withhold more than 1,100 pages of documents related to complaints against Dell.
In a continued effort to expose Dell Inc.’s deceptive business practices, Citizens for Responsibility and Ethics in Washington (CREW) has filed additional Freedom of Information Act (FOIA) requests with the Federal Trade Commission (FTC) asking for copies of complaints about Dell’s “Next Day Service” warranties and documents that reflect whether the FTC has conducted investigations into the complaints.
Washington, D.C. – Today, Citizens for Responsibility and Ethics in Washington (CREW) launched a new site - DELLception.org -- targeting Dell, Inc. for misleading and deceptive business practices. CREW’s goal is to bring greater public awareness to Dell’s refusal to keep its promise of “Next Day Service” to its customers.
According to its website, “Dell puts you back to work fast.” But for many customers, including CREW’s Executive Director Melanie Sloan, that slogan is simply not true. Dell's “Next Day Service” warranty, which had guaranteed a “Next Business Day On-site Response Service,” failed to deliver on its promise, altogether.
In April 2009, Melanie purchased a new laptop computer from Dell, along with a one-year contract for “Next Day Parts and Labor On-Site Response” and a two-year extended contract. She received the computer in mid-May and on June 4th it crashed and died.
Submitted by Liz Hancock
According to its website, “Dell puts you back to work fast.” Many customers discovered that’s not exactly true when their Next Day Service warranties, which had guaranteed a “Next Business Day On-site Response Service,” failed to deliver not only the next day but sometimes weeks or even a year after the supposed next day.